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-- Search Looking for Help? Contact TSIA How to Become a Member Come to TSW Let's Talk TSIA Exchange Blog Sign In Show navigation Hide navigation Who We Are About TSIA Senior Leadership Research Team Advisory Board Partner With TSIA Diversity, Equity, and Inclusion TSIA Giving Program Research Practices Customer Success Ensure technology adoption and deliver customer business outcomes. Education Services Optimize learning to drive customer engagement and product adoption. Expand Selling Use services teams to grow revenue with existing customers. Field Services Optimize field service delivery and drive digital transformation with IoT and Big Data. Managed Services Grow and scale your Managed Services business. Professional Services Optimize your project delivery and consulting services. Service Revenue Generation Develop, attach, and renew recurring service offers. Subscription Sales Sell technology-as-a-service and subscription-based offers. Support Services Optimize and transform Support organizations to provide next-generation service. XaaS Channel Optimization Evolve your channel and partner model to drive as-a-service revenue growth. XaaS Product Management Optimize product management for as-a-service success. Industry Trends Stay current on the latest technology industry trends. Technology Consumption and Data Analytics Improve operations and outcomes with data-driven insights. Technology Research Maximize technology investments to improve the end-to-end customer experience. Industries We Serve TSIA delivers relevant insights in your area of tech. Solutions Membership Pricing Advisory Services STAR Awards Become a Member Resources Resource Library Webinars TSIA Blog Research Polls XaaS Speaking Engagements TSIA Books Digital Transformation COVID-19 Resource Center Why TSIA Why TSIA Our Data Our Community Outcomes Conference Sign In WHO WE ARE About TSIA Senior Leadership Research Team Advisory Board Partner with TSIA Diversity, Equity, and Inclusion TSIA Giving Program RESEARCH PRACTICES Customer Success Education Services Expand Selling Field Services Managed Services Professional Services Service Revenue Generation Subscription Sales Support Services XaaS Channel Optimization XaaS Product Management SOLUTIONS Membership Pricing Advisory Services STAR Awards Become a Member RESOURCES Resource Library Webinars TSIA Blog Research Polls XaaS Speaking Engagements TSIA Books Digital Transformation COVID-19 Resource Center WHY TSIA Why TSIA Our Data Our Community Outcomes CONFERENCE BLOG Let&aposs Talk Sign In Sign Out -- Member SideBar -- Member SideBar -- Member SideBar -- This content is currently only available to TSIA members. If you believe you are seeing this message in error, please let us know. YOUR SOURCE FOR TECHNOLOGY INDUSTRY DATA AND BEST PRACTICES TSIA’s Rapid Research Response polls provide real-time insights into the industry’s most pressing questions. Access Polls We’re Here to Help You Achieve Business Outcomes Unlike technology consulting firms, TSIA provides deep data insight and an executive peer community to help you improve the strategic, financial, and operational performance of your business. If you are a technology executive who owns service delivery , company revenue growth , or product success , TSIA is for you. For the Executive Who Owns Service Delivery TSIA provides industry-validated research and advisory for establishing, evolving, scaling, and optimizing services delivery organizations and business models. The research practices that focus on these initiatives are: Customer Success Education Services Field Services Managed Services Professional Services Support Services For the Executive Who Owns Company Revenue Growth TSIA provides industry-validated research and advisory that optimizes revenue generating capabilities across business functions. The research practices that focus on these initiatives are: Expand Selling Subscription Sales XaaS Channel Optimization For the Executive Who Owns Success of the Offer Portfolio TSIA provides industry-validated research and advisory for development of both technology and services offer portfolios. The research practices that focus on these initiatives are: Service Revenue Generation XaaS Product Management In addition to the research practices listed above, TSIA also offers validated insights on industry trends , consumption and data analytics , and investing in technology to improve your end-to-end customer experience. Experience Our Research Get the data-driven insight you need to make informed decisions on how to transform your business and achieve measurable results. documents-icon Research Report Hardware Manufacturer's Strategic Growth Plan Four common reasons cause many strategic plans fail. This strategic growth plan addresses pitfalls so you can set your organization up for success. documents-icon Ebook The Building Blocks of Renewal Sales Organization strategy for renewing recurring revenue. documents-icon Research Report Expand and Renew This report looks at how to maintain and grow revenue without additional sales and marketing budgets. documents-icon Research Report Professional Services Market Rates Study One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights! documents-icon Research Report TSIA Field Services Benchmarking This report explains the critical role the TSIA Field Services Benchmark process can play in driving organizational transformation. documents-icon Data View Innovative Environments This Datapoint looks at how innovation is measured and asks the question: Do you consider your business a learning organization? documents-icon Data View Changing Value Propositions This report looks at how value propositions are expected to change due to COVID-19. documents-icon Research Report TSIA Managed Services Benchmarking This report explains the critical role the TSIA Managed Services Benchmark process can play in driving organizational transformation. documents-icon Research Report TSIA Education Services Benchmarking This report provides details on TSIA's current benchmarking methodology for education services. documents-icon Research Report Strategic Planning for Post-Pandemic Advantage A look at the long-term viability of post-pandemic pricing and customer engagement actions. documents-icon Research Report TSIA XaaS Product Management Benchmarking This report explains the critical role the TSIA XaaS Product Management Benchmark process can play in driving organizational transformation. documents-icon Data View Services-Generated Leads TSIA DataPoint that looks at the effect of services-generated leads. Thank you for subscribing! TSIA’s Tech Conferences TSIA technology and services conferences take place semiannually in the spring and fall. Join us and collaborate with leading tech companies where you can learn how to respond to today’s technology and services challenges. Learn More Experience Our Community Our thriving community of 40,000 technology and services leaders rely on TSIA insights every day. TSIA Exchange A free forum to navigate business challenges with your peers Take a Look! SideBar footer --- MemberFooter footer --- MemberFooter footer --- How can TSIA help you? Let's Talk The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you . 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